What can we do for you?

Type of request
Responsible for the content:
Norrenberg GmbH
Klara-M.-Faßbinder-Str.1
53121 Bonn
Telephone: +49 228 / 655 673
Fax: +49 228 / 655 767
E-mail: info@norrenberg.de
Internet: www.movingstar.de
Represented by: Folkhard Bork
Register court: Bonn Local Court
Register number: HRB 7717
Liability notice: Despite careful control of the content, we assume no liability for the content of external links. The operators of the linked pages are solely responsible for their content.

© 2026, Technische Umsetzung & Hosting:
MOVINGSTAR.DE GmbH
Humperdinckstr. 14
Hotline: +49 2242 9698 110
53773 Hennef
hotline@movingstar.de
Telefon: +49 2242 9698 0
Telefax: +49 2242 9698 299
Vertrieb: +49 2242 9698 120
Internet: www.movingstar.de
Vertretungsberechtigter Geschäftsführer: Werner Krämer
Registergericht: Amtsgericht Siegburg
Registernummer: HRB 11295
Haftungshinweis:
Trotz sorgfältiger inhaltlicher Kontrolle übernehmen wir keine Haftung für die Inhalte externer Links. Für den Inhalt der verlinkten Seiten sind ausschließlich deren Betreiber verantwortlich.
Hotlinezeiten:
Montag - Donnerstag 08:00-12:30 Uhr und 13:30-17:00 Uhr
Freitag 08:00-12:30 Uhr und 13:30-15:00 Uhr
Contact request:
Whether you prefer an on-site survey or a callback: an employee of our company will contact you, clarify all questions and, if required, make an appointment with you for a personal visit to your apartment / house.

Capture moving inventory:
Enter the requested information below as accurately and precisely as possible. Our offer is initially based on this data. A member of our staff will contact you to clarify any further questions and send you a non-binding offer.

Virtual online survey:
In order to provide you with an offer for a move that is as accurate as possible and precisely tailored to your living situation, we want to get as detailed a picture as possible.
Therefore, we need to look at all moving items, access to the house, stairwell, elevator, tight quarters, etc.
For your personal comfort, we do not have to come to you, but would walk with you room by room in a video conference to get a picture of the volume of the belongings as well as the loading conditions.
To do this, you will need a smartphone or tablet that allows you to walk from room to room.
During this video inspection we record your removal goods, record the special features, for example, to the kitchen or your favorite items and thus calculate the total volume of your move. Only in this way we can calculate a binding offer.

In the next step you can select a video inspection date with time. You will receive an appointment confirmation by mail.
On the appointment itself, you will receive a link from us via SMS or mail at the agreed time. You click on this link and you are directly connected via video chat with our employee and the inspection begins.

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